TATSUJIN Trainers: Masters of your own craft!

August 01. 2022

Tatsujin (達人) – a Japanese term known as “master” means expert


Yamanote Atelier Restaurant continuously provides training to all its employees to establish an internal pool of trainers as we believe in the individual talents of each team member in different sections of the organization. In the requirement of developing effective and efficient employees from the starting days and day forward, the successful pool of trainers as certified will be very helpful to achieve this goal.

A Train-the-Trainer Program (T3) has been launched in two batches last June 8 and 13, 2022, respectively. The training was attended by selected employees from different sections in Outlet Operations, Central Kitchen, and Delivery Services, of various positions such as Outlet Supervisors, Waiters, Waitresses, Head Barista, Barista, Call Center Agent, Jr Sous Chef, CDP, Head Baker, and Bakers.

This training program served as one of the best tools for formulating qualified team members known as the “experts” to become internal trainers or Subject Matter Experts (SMEs) in a specific section of the organization. This T3 program will be in support both existing and upcoming training activities in the future. By end of the fun-filled training activities, all the participants were certified as the “master” (tatsujin) trainers of their specific areas!

8 June 2022

13 June 2022

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